Check out our most frequently asked questions here. If you still need help, please contact us!

We do everything in our ability to prevent our products from melting. However, high temperatures during shipping can sometimes lead to melting. If your products melts, simply put it in the freezer or refrigerator until it solidifies.

All orders are handmade and require 5-7 days processing time. Once your order has been processed and shipped please allow at least 7. business days for your package to arrive.

PLEASE NOTE: Due to COVID-19 processing and shipping times have increased. Please allow 7-10 days for processing and 10-14 days for shipping.

If you are unsatisfied with your product, please contact hello@anasaessentials.com. Each scenario will be evaluated on a case-by-case scenario.